Vanessa Yateman
Seeking a remote customer service position where I can leverage my comprehensive background in sales and expertise in customer service to deliver exceptional support and satisfacti
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About
Seeking a remote customer service position where I can leverage my comprehensive background in sales and expertise in customer service to deliver exceptional support and satisfaction to clients.
Experience
Remote customer service - U haul - Remote
(2025-03 - 2026-04)
Remote position focused on booking reservation answering inbound calls and returning messages to assist customers with truck rentals, storage units and moving supplies.
Sales/Marketing - Premium Inc.
(2023-01 - 2024-10)
- Assist customers in selecting the right cell phone and plan to meet their needs and budget.
- Educate customers on the features and benefits of different cell phone models.
- Handle customer inquiries and resolve any issues or complaints in a timely manner.
- Stay up-to-date on the latest technology trends in the cell phone industry.
- Create and implement marketing strategies to promote cell phone sales.
- Meet and exceed sales targets by effectively promoting and selling cell phone products.
Cell Phone Sales/Marketing - T-ROC (The Revenue Optimization Companies)
(2021-12 - 2022-07)
- Assist customers in selecting the right phone and plan for their needs.
- Meet or exceed sales targets set by management.
- Promote and sell cell phones to customers.
- Collaborate with marketing team to develop sales strategies.
- Participate in sales training and workshops to enhance skills.
- Handle customer inquiries and resolve any issues in a timely manner.
Cashier - JC Penny
(2019-10 - 2021-11)
- Handle cash transactions with customers in an accurate and efficient manner.
- Count money in cash drawers at the beginning and end of shifts to ensure accurate amounts.
- Adhere to company policies and procedures regarding handling of cash transactions.
- Maintain clean and tidy checkout areas.
- Issue receipts, refunds, credits, or change due to customers.
- Greet customers entering establishment and provide them with necessary assistance.
Sales Associate - Macy's
(2017-09 - 2018-03)
- Ring up sales transactions accurately and efficiently.
- Assist customers in finding products and making purchasing decisions.
- Educate customers on product features and benefits.
- Maintain a clean and organized store environment.
- Handle customer inquiries and resolve any issues or complaints.
- Meet and exceed sales goals and targets.
Education
High School Diploma - Lemoyne-Owen College (1978-05)
