Victor Goh

Administered and maintained Windows Server environments, Active Directory, Group Policy, DNS, and DHCP to support system stability, user access, and network operations. Monitored system and network performance, proactively identifying and resolving issues to maintain high availability and optimize operational efficiency. Supported system security and backup processes, including monitoring, log analysis, and restore testing, ensuring data protection and compliance in a regulated environment.

Information Technology Specialist at Bionova Scientific (2023-03 – 2024-06)

• Administered and maintained Windows Server environments, Active Directory, Group Policy, DNS, and DHCP to support system stability, user access, and network operations.
• Monitored system and network performance, proactively identifying and resolving issues to maintain high availability and optimize operational efficiency.
• Supported system security and backup processes, including monitoring, log analysis, and restore testing, ensuring data protection and compliance in a regulated environment.
• Supported and optimized Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) and Ubiquiti network infrastructure (switches, routers, VLANs), improving reliability of daily business operations.
• Conducted compliance audits and documentation reviews in a 21 CFR Part 11-regulated environment, identifying and recording discrepancies, errors, and omissions to ensure adherence to internal standards and regulatory requirements.
• Led hands-on deployment, configuration, and physical setup of workstations, servers, peripherals, and network hardware across a full-building relocation — maintaining a clean, organized, and operationally ready environment with zero downtime on Day 1.
• Developed and maintained standardized written procedures and status reports to support quality assurance and compliance initiatives, reducing recurring process errors and improving accuracy of recorded findings.

Web Administrator at Alice Cabinetry (2024-08 – 2025-07)

• Maintained and monitored a web-based technical environment, performing QA testing, uptime checks, and systematic troubleshooting to identify issues and ensure system reliability for internal development and marketing teams.
• Provided internal end-user support for site issues, account access, and marketing-platform integrations; collaborated cross-functionally with developers and marketing.
• Produced social-media and product content using Adobe Premiere, After Effects, Photoshop, and Canva to support ongoing campaigns.

B.A. in Computer Science – University of Northern Iowa (2019-01 – 2022-05)

American Transfer Degree Program – Methodist College Kuala Lumpur (2017-01 – 2018-08)