Victoria Walker

Senior Executive Assistant and trusted strategic partner with 20 years of experience supporting CEOs, executive leaders, boards, and cross-functional teams by navigating complexity, aligning stakeholders, and turning priorities into progress. Known for bringing clarity to competing priorities, building trusted relationships, and creating systems that help leaders and organizations perform at their peak. Master's degree in human services counseling with a specialization in executive leadership, bringing a unique blend of emotional intelligence, leadership insight, and executive partnership to complex, high-stakes environments.

People. Priorities. Processes. Projects. The intersection where trust is built, chaos is organized, systems are strengthened, and priorities become progress.

Care Operations Manager at Private Family (2024-01 – 2026-12)

• Orchestrated complex, multi-provider medical calendars, and cross-functional communications.
• Coordinated complex medical scheduling, transportation logistics, and provider communications across multiple care partners.
• Managed budgets, insurance documentation, and expense tracking for all care operations.

Executive Assistant to the President and CEO at Area Agency on Aging for SWFL (2023-01 – 2024-12)

• Managed a complex, evolving executive calendar for a $32M organization, balancing competing priorities, protecting focus time, and coordinating travel and engagements.
• Partnered with 12 Board members and 20 Advisory Council members to collect updates, compile Board packets, build agendas, and ensure timely distribution of executive reports.
• Served as primary liaison for government partners, community leaders, and internal departments, ensuring sensitive issues were routed appropriately so the CEO could stay focused on strategic priorities.
• Managed end-to-end travel logistics, itineraries, and expense documentation with accuracy and consistency.

Executive Assistant to the President at Hodges University (2020-01 – 2023-12)

Provided high-level administrative partnership to the President and 10 Cabinet leaders, supporting confidential workflows and institutional operations for a $25M university.

• Coordinated logistics for 75+ monthly executive meetings, consolidated agenda input, prepared briefings, and tracked follow-up actions to ensure accountability.
• Supported campus-wide initiatives by organizing timelines, communication flows, and deliverables across academic and administrative departments.

Executive Assistant / Financial Secretary at Alva Methodist Church (2017-01 – 2020-12)

• Managed administrative operations and facility coordination for a 350-member organization, supporting leadership and daily organizational functions.
• Developed weekly newsletters, bulletins, and leadership presentations to support executive and Board communications.
• Oversaw accounts payable, payroll, reimbursements, and reconciliations while producing monthly financial reports for leadership review.

Administrative Office Director at Zion Lutheran Church & Early Childhood Center (2009-01 – 2010-12)

• Directed administrative workflows for a 1,000+ member organization and implemented process improvements resulting in $15,000 in annual savings.
• Served as liaison to the executive Board, updated employee handbook, and supported employee relations through coaching and conflict resolution.

Human Resources Generalist at The Salvation Army (2002-01 – 2009-12)

• Managed full-cycle recruitment, onboarding, and compliance for 175 year-round employees and up to 300 seasonal staff.
• Administered benefits programs and collaborated with finance teams to ensure accurate payroll processing and compliance.
• Coordinated disaster response logistics including mobile units, supply chains, and multi-state staffing during regional emergencies.

Board Secretary/Executive Assistant to the Founder at New Beginnings Center (2007-01 – 2015-12)

(Concurrent)

• Supported launch of nonprofit organization, including bylaws execution and 501(c)(3) application development.
• Served as Board Secretary managing meeting minutes, documentation, and regulatory compliance with strict confidentiality.
• Coordinated weekly operations for up to 30 participants and supported outreach through communications and media coordination.

Master of Arts in Human Services Counseling, Specialization in Executive Leadership – Liberty University

Bachelor of Science in Religious Studies – Liberty University