Peyton Ennis

Professional receptionist with experience managing front desk operations and delivering attentive customer service in hospitality and healthcare settings. Skilled in appointment scheduling, handling guest and patient inquiries, and supporting smooth daily operations while maintaining professionalism, accuracy, and a welcoming environment. Has a strong passion for healthcare and a dream to help those in need.

Hostess at Zanti Cucina Italiana (2021-12 – 2023-03)

Welcomed and seated guests, managing reservations through Open Table to ensure smooth dining experiences. Informed guests about daily specials and menu items, supporting upselling and enhancing satisfaction. Coordinated communication among guests, servers, and management to resolve concerns promptly.

• Maintained cleanliness and organization at the front entrance, contributing to a professional first impression.
• Enhanced guest satisfaction through effective communication and service.
• Supported upselling initiatives by providing detailed menu information.
• Resolved guest concerns efficiently, improving overall experience.
• Ensured a welcoming atmosphere through meticulous front-of-house management.

Cashier, Drive-Through at Whataburger (2023-06 – 2025-01)

Managed drive-through operations with a focus on customer satisfaction. Processed orders using POS systems, ensuring accurate customisations and promoting limited-time menu items. Maintained cleanliness in kitchen and lobby areas, supporting team members as required. Handled customer payments efficiently, managing cash transactions securely.

• Greeted customers warmly, enhancing their experience.
• Verified orders before delivery, ensuring accuracy and satisfaction.
• Collaborated with team members to uphold restaurant standards.
• Processed cash transactions swiftly, ensuring accurate handling.

Medical Receptionist at Magnolia Family Medicine (2025-05 – 2026-07)

Managed front desk operations, including patient check-ins and appointment scheduling using EclinicalWorks. Handled phone inquiries for medication payments and appointment requests. Provided support to medical assistants and lab technicians as needed. Ensured compliance with HIPAA regulations to protect patient information.

• Answered patient calls regarding medications and scheduling.
• Greeted patients warmly and processed check-ins smoothly.
• Coordinated follow-up appointments effectively.
• Assisted team members with various tasks to enhance workflow.
• Scanned in patient identification and/or health insurance.
• Documented all necessary paperwork and patient forms.

Diploma – Magnolia High School (2020-08 – 2024-05)

Radiologist Program – Lone Star College (2025-08)