
Wade Tobias
20 Plus Years Hospitality and Customer Service Professional
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About
Operations and hospitality professional with 20+ years of experience in luxury hotels, executive transportation, airport operations, valet management, customer fulfillment, and business ownership. Known for exceptional customer service, coordinating logistics, leading teams, solving problems under pressure, and delivering VIP-level service. Seeking to bring these skills to the Made in NY Production Assistant Training Program.
Experience
Delivery & Fulfillment Associate at The Herbal Care Dispensary (2025-01 – Present)
- Processed deliveries, fulfilled customer orders, and maintained regulatory compliance.
Airport Service Agent at CLEAR (2023-01 – 2025-01)
- Delivered premium customer service in a fast-paced airport environment.
- Assisted travelers while maintaining security and service standards.
Hospitality Leadership at Starwood Hotels & The Westin Minneapolis (2010-01 – 2017-01)
Progressed through supervisory roles in front office and housekeeping operations.
- Led hotel teams, resolved guest concerns, maintained brand standards, and supported VIP guests.
- Oversaw scheduling, training, inspections, and daily operations.
Owner / Professional Chauffeur at WT Transportation (2002-01 – 2010-01)
Owned and operated a private transportation company serving executives, airport travelers, medical clients, weddings, VIPs, and private clients.
- Subcontracted with multiple transportation companies to meet client demand.
- Managed scheduling, dispatching, billing, route planning, and vehicle operations while maintaining an excellent safety record.
Owner / Operations Manager at Premier Valet Parking LLC (2018-01 – 2023-01)
Founded and operated a successful valet company serving hotels, restaurants, weddings, private events, and corporate clients.
- Recruited, trained, scheduled, and supervised up to 10 employees.
- Managed daily operations, staffing, client relationships, and event logistics.
Education
General Studies – North Hennepin Community College
Diploma – Highland Park High School
