Ximena Jacinto

Customer-service focused barista and restaurant worker with experience in fast-paced café and casual dining environments, including barista, waitress, porter, POS, cash handling, food preparation, cleaning, restocking, and customer support experience at Daily Provisions and Don Jacinto Pollo Grill.

Barista/Porter/Waitress

Daily Provisions - Union Square Hospitality Group (New York City)

August 2025–May 2026

Prepared espresso drinks, completed bar opening and closing tasks, restocked front-of-house items, made syrups, and assisted with daily prep.

Took customer orders, answered phone calls, delivered food and drinks to customers, and organized pickup and delivery orders.

Handled high-volume rushes with multiple drink and food orders while staying calm, focused, and professional under pressure.

Maintained cleanliness throughout the café and completed full closing-shift cleaning responsibilities.

Waitress/Porter

Don Jacinto Pollo Grill (Santa Ana, CA)

June 2018–August 2022

Provided friendly customer service in a fast-paced Mexican restaurant environment.

Took customer orders, assisted with front-of-house service, and supported back-of-house operations when needed.

Communicated with customers primarily in Spanish, creating a welcoming experience for Spanish-speaking guests.

Helped maintain a clean, organized, and efficient restaurant environment during service.

High School - Sage Hill School

University - New York University