Y. Flores

Licensed Clinical Social Worker with extensive experience in psychosocial assessments and grief counseling, enhancing patient satisfaction and care quality. Proven ability to connect families with vital services and facilitate effective end-of-life planning. Dedicated to fostering a supportive environment for clients and their families during challenging times.

Social Worker - AASTA HOSPICE - Northridge, California

(2022-05)

• Conducted psychosocial assessments of hospice patients within mandated timeframes.
• Provided a safe space for patients and families to discuss fears, challenges, and stressors.
• Linked families to essential programs, enhancing access to services such as in-home care and meal delivery services.
• Facilitated respite care, connecting exhausted family members caregiver resources.
• Assisted families in completing medical paperwork for necessary services and resources.
• Guided patients through advance care planning and the completion of advance directives.
• Supported families with mortuary planning and post-death tasks.
• Provided grief counseling before loss and continued bereavement support, helping loved ones navigate their grief journey.

Social Worker - VETERAN'S ADMINISTRATION - Los Angeles, CA

(2007-03 - 2026-01)

• Conducted independent psychosocial assessments, collaborating with treatment teams to inform care strategies.
• Counseled veterans and families coping with psychiatric, medical, and social issues.
• Provided comprehensive case management and psychosocial services.
• Developed treatment plans with veterans and families in conjunction with interdisciplinary teams.
• Delivered psychosocial interventions, evaluating outcomes to enhance effectiveness and inform future practices.
• Advocated for necessary services tailored to meet complex needs of veterans.
• Utilized expertise in medical and mental health diagnoses to inform treatment procedures and terminology.
• Maintained accurate, timely documentation in medical records, ensuring adherence to clinical standards and enhancing continuity of care.

MASTER'S - SOCIAL WELFARE - University of California Los Angeles (2005-06)

BACHELOR'S - PSYCHOLOGY - University of Southern California (1997-05)