Yaa Kll

Results-oriented retail manager with a strong track record in customer service and inventory control. Proven ability to lead teams and enhance sales through effective training and strategic merchandising.

Retail Store Manager at Furniture Plus (2015-01 – Present)

• Led team of sales associates to achieve customer satisfaction goals through effective training and support.
• Managed inventory levels, ensuring optimal stock availability for customers and minimizing excess.
• Developed promotional strategies that increased foot traffic and enhanced overall store visibility.
• Implemented new merchandising standards, resulting in improved product presentation and customer engagement.
• Analyzed sales data to identify trends, informing strategic decisions for product placement and pricing.
• Fostered a positive work environment by mentoring staff and promoting professional development initiatives.
• Completed routine store inventories.
• Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
• Optimized store displays and appearance via strategic merchandising.
• Submitted orders for new inventory.

Associate of Science in Aviation (2009-01)