Yarett Eubanks

Motivated and detail-oriented business student pursuing a Bachelor of Business Administration. Experienced in dental office administration, patient scheduling, insurance verification, accounts receivable, billing, and customer service. Recognized for professionalism, strong communication skills, and the ability to deliver exceptional service in fast-paced environments. Bilingual in English and Spanish.

Dental Front Desk Receptionist - Familia Dental

(2025-10 - 2026-03)

• Scheduled, confirmed, and managed patient appointments while maintaining an organized daily schedule for providers.
• Verified insurance eligibility, benefits, and coverage details to ensure accurate patient information and billing.
• Assisted patients with questions regarding treatment plans, insurance coverage, payment options, and office policies.
• Processed patient payments, maintained accurate financial records, and balanced daily transactions.
• Performed front desk check-out procedures while ensuring a positive patient experience.
• Updated and maintained confidential patient records in Denticon, ensuring accuracy and HIPAA compliance.
• Coordinated treatment plans, referrals, follow-up appointments, and patient communications.
• Answered multi-line phone systems, responded to patient inquiries, and maintained professional communication.
• Assisted with accounts receivable activities, payment collection, and outstanding patient balances.
• Delivered exceptional customer service in a fast-paced healthcare environment while maintaining professionalism and confidentiality.
• Worked closely with dentists, hygienists, and office staff to improve office efficiency and patient satisfaction.
• Assisted in resolving patient concerns and scheduling conflicts with professionalism and attention to detail.

Front Desk Receptionist / Accounts Receivable Clerk - American Crane and Equipment

(2025-05 - 2025-10)

• Reviewed and verified work orders and inspection documentation to ensure accurate billing and timely customer invoicing.
• Processed accounts receivable transactions and monitored customer accounts for outstanding balances.
• Assisted with payment collection efforts and followed up on overdue customer receivables.
• Entered and maintained customer information, billing records, and service documentation with a high level of accuracy.
• Answered incoming calls, greeted customers, and provided administrative support to multiple departments.
• Coordinated scheduling and service requests, maintaining organized records and follow-up procedures.
• Prepared reports, spreadsheets, and documentation using Microsoft Excel and other office software.
• Assisted with filing, document management, and maintaining organized filing systems.
• Investigated billing discrepancies and worked with team members to resolve customer concerns efficiently.
• Supported daily office operations through scheduling, data entry, and administrative coordination.
• Maintained professionalism while managing multiple priorities in a fast-paced business environment.
• Contributed to excellent customer service, communication, problem-solving, and organizational skills while supporting company operations.

Bachelor of Business Administration (BBA) - Business Administration - The University of Texas Permian Basin (2029-05)

General Studies - General Studies - Odessa College (2025)