Yasmine Juarez
Experienced Server & Hospitality Professional | Luxury Retail | High-Volume Guest Service
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About
Dedicated hospitality and service professional with experience in both full-service restaurants and high-end retail environments. Skilled in guest satisfaction, multitasking during peak volume, upselling, and maintaining fast, accurate service. Known for balancing multiple jobs successfully while delivering top-tier customer experiences. Strong background in teamwork, communication, and handling high-pressure, fast-paced environments.
Experience
Server - Benihana - Cupertino, CA
(2026-02)
- Delivered friendly, efficient service in a fast-paced, high-volume dining environment.
- Upsold appetizers, entrée add-ons, and beverages, consistently increasing check averages.
Server - Chili's Grill & Bar - San Jose, CA
(2024-07 - 2025-08)
- Delivered friendly, efficient service in a fast-paced, high-volume dining environment.
- Managed 6–8 table sections while maintaining accuracy, speed, and guest satisfaction.
- Upsold appetizers, entrée add-ons, and beverages, consistently increasing check averages.
- Handled POS ordering, payment processing, and to-go orders during peak hours.
- Worked collaboratively with kitchen and bar teams to ensure smooth service flow.
Server - Applebee's - San Jose, CA
(2022-05 - 2023-10)
- Provided attentive service and maintained excellent rapport with regular guests.
- Assisted with opening and closing duties, side work, and floor resets.
- Ensured food safety and cleanliness standards aligned with California food-handling laws.
- Trained new servers on menu knowledge, POS systems, and service sequence.
- Managed high-traffic dinner rushes with consistent accuracy and professionalism.
Assistant Boutique Manager - Breitling USA - Palo Alto, CA
(2024-09 - 2025-09)
- Supported operations of a $1M luxury boutique and led client experience strategy.
- Planned exclusive VIP events and strengthened client retention through personalized outreach.
- Oversaw daily operations including scheduling, coaching, and sales performance.
Assistant Store Manager – Experience & Talent Operations - Banana Republic - Santa Clara, CA
(2022-08 - 2024-09)
- Managed a $3M store, focusing on sales, client engagement, training, and onboarding.
- Delivered strong KPIs including 100% BOPIS and improved SFS accuracy.
Keyholder - ALDO - Santa Clara, CA
(2021-06 - 2021-12)
Supervisor - UNIQLO - Santa Clara, CA
(2019-08 - 2021-05)
Keyholder - Superdry - Santa Clara, CA
(2018-06 - 2019-08)
Education
ADT - Political Science - Mission College (2025)
ADT - Psychology - Mission College (2025)
A.A. - Natural Sciences & Mathematics - Mission College (2024)
A.A. - Social & Behavioral Sciences - Mission College (2024)
B.S. - Political Science - San Jose State University (2028)


