Yolanda Delgado

Detail-oriented administrative professional with experience supporting daily office operations, billing, customer communication, scheduling, collections, data tracking, and document management. Skilled at maintaining accurate records, coordinating schedules, communicating professionally with customers, and managing multiple priorities. Seeking an administrative or office position where I can contribute strong organization, attention to detail, and customer service skills.

Administrative Assistant at The Pest Group (2025-05 – Present)

• Process & maintain customer billing through PestPAc and Coupa ensuring invoices and account information are accurate and up to date.
• Communicate with customers by phone regarding billing, service questions, scheduling and account needs.
• Coordinated office operations, including managing office supplies and equipment maintenance.
• Assisted with administrative tasks such as data entry, document organization and filing.
• Maintained detailed spreadsheets tracking jobs and billing.

Receptionist/ Office Coordinator at Iron Work Industries (2016-11 – 2019-11)

• Greeted and assisted visitors, providing a positive and professional first point of contact for the company.
• Answered and directed phone calls, taking messages and providing information as needed.
• Coordinated office operations, including managing office supplies and equipment maintenance.
• Assisted with administrative tasks, such as data entry, filing, and document preparation.
• Managed schedules and appointments for office personnel, optimizing time management and efficiency.

Paralegal Certificate – Santa Ana College (2024-06)

High School Diploma – Loara High School (2008-06)