Zach C.

Relationship-focused leader with experience building trust, developing people, leading operations, and delivering exceptional customer experiences across collegiate athletics and hospitality. Proven success managing budgets, recruiting, mentoring teams, coordinating complex operations, and creating environments where people thrive.

Head Men's Lacrosse Coach at Alma College (2023-01 – 2026-01)

Directed all aspects of the NCAA Division III program including recruiting, budgeting, scheduling, travel, compliance, equipment, and operations.

• Managed a $75,000 annual budget.
• Recruited 8–10 athletes annually, growing roster from 13 to 31 through relationship-focused recruiting.
• Supervised an assistant coach and athletic trainer.
• Led highest team GPA in school history while being nominated for Most Improved Team in first year as Head Coach.
• Established community partnerships generating more than 1,500 volunteer hours annually.
• Cultivated a relationship-driven culture focused on accountability, servant leadership, academic achievement, and community engagement.

Trainer & Server at HopCat (2021-01 – 2023-01)

Delivered exceptional customer experiences in a fast-paced hospitality environment.

• Selected to train and mentor new team members.
• Built lasting customer relationships through attentive service and communication.
• Resolved guest concerns professionally while collaborating with team members.
• Balanced multiple priorities with composure and sound judgment in a fast-paced and constantly changing environment.

Assistant Coach at Kalamazoo College

• Built strong relationships with prospective student-athletes and their families, guiding them through the recruiting process with personalized communication and mentorship.
• Designed and led practice sessions focused on player development, skill progression, and team performance.
• Evaluated recruiting prospects through film analysis, live evaluations, and relationship-based outreach to identify student-athletes who were aligned with the program's academic and athletic goals.
• Mentored student-athletes in their athletic, academic, and personal development, fostering accountability, confidence, and long-term success.
• Collaborated with the coaching staff to develop scouting reports, practice plans, and game strategies while supporting the daily operations of the program.

Coach at Coalition Lacrosse

Directed youth lacrosse programming by overseeing player development, scheduling, communication, and daily operations while building strong relationships with athletes, families, coaches, and community partners.

Coach at True Lacrosse

Delivered individualized coaching and mentorship within one of the nation's largest club lacrosse organizations, building strong relationships with athletes and families while supporting player development, communication, and program success.

Master's Degree – Western Michigan University

Bachelor of Science – Grand Valley State University