Daniel Moore
Relationship-focused professional with 10+ years of customer service and client relationship experience
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About
Relationship-focused professional with 10+ years of experience delivering exceptional customer service, building trusted client relationships, and providing consultative solutions across higher education, SaaS, staffing, automotive, and nonprofit organizations. Skilled at resolving customer challenges, improving client satisfaction, and collaborating across teams to create positive customer experiences and long-term loyalty.
Experience
Lead Sales Representative at ACUI (2024-01 – 2026-01)
- Managed relationships with corporate and institutional partners through personalized service and proactive communication.
- Delivered consultative solutions while ensuring a positive customer experience from initial engagement through ongoing support.
- Collaborated with internal teams to resolve customer needs and strengthen long-term partnerships.
Sales Development Representative at Rightworks (2018-01 – 2023-01)
- Built trusted relationships with accounting professionals by identifying needs and recommending tailored solutions.
- Guided customers through the decision-making process while delivering responsive, customer-focused service.
- Partnered with cross-functional teams to ensure seamless customer onboarding and satisfaction.
Auto Sales Consultant at Curry GMC Buick Chevrolet (2023-01 – 2024-01)
- Delivered personalized customer experiences by understanding customer goals and providing solution-oriented guidance.
- Resolved questions and concerns with professionalism, resulting in high customer satisfaction.
Recruitment Team Lead at ResourceMFG (2016-01 – 2018-01)
- Served as the primary contact for clients and candidates, ensuring exceptional service throughout the hiring process.
- Matched client staffing needs with qualified talent while maintaining strong customer relationships.
Fundraising & Development Leadership at Indiana University Foundation
- Strengthened alumni and donor relationships through personalized outreach and consistent communication.
- Enhanced engagement by delivering exceptional constituent service and mentoring others in relationship-building best practices.
Education
Bachelor of General Studies – Indiana University Bloomington
