Zaire Thomas

Created detailed documentation of all tasks completed during service calls. Collaborated with other team members to develop solutions for complex technical issues. Provided technical support to end users in a timely manner.

DIT Operator at University of Maryland (2023-08 – Present)

• Created detailed documentation of all tasks completed during service calls.
• Collaborated with other team members to develop solutions for complex technical issues.
• Provided technical support to end users in a timely manner.

Direct Support Professional at Social Health Service Group Inc (2020-06 – 2024-08)

• Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
• Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
• Provided direct care to individuals with intellectual and developmental disabilities, fostering, activities of daily living.

Camp Counselor at Club SciKidz (2023-06 – 2023-08)

• Facilitated group problem-solving discussions to build positive relationships among campers.
• Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
• Assisted in developing weekly lesson plans for various age groups.

Student Server at Riderwood (2023-06 – 2023-08)

• Took orders accurately from guests and entered them into the point-of-sale system promptly.
• Delivered food promptly to tables while ensuring accuracy of order.
• Assisted with prepping ingredients for daily use in the kitchen.

Bachelor of Science in Nursing – University of Maryland School of Nursing (2027-05)