Ngoc Duc Nguyen

Work in a young and dynamic environment where I can develop the skills to contribute to the company.

F6 Galaxy

MARKETING MANAGER

2021- Present

• Developing strategies and organizing the implementation of marketing activities for the business

•

Organize and supervise market research activities

• Build tools to measure marketing performance
• Participate in prospecting for the Board of Directors on brand development communication plans
• Establishing and maintaining relationships with the press, partners, customers,

KOLs for marketing activities of the company

• Find, manage and train employees
• Plan, implement, direct and coordinate with multiple departments in the implementation of marketing plans
• Research and analyze competitors
• Manage and supervise the working process of the marketing department and support community management of all channels
• Work with departments to devise strategies, optimize profits, market share and increase customer satisfaction
• Identify potential customers
• Develop extended programs and events
• Plan and develop budgets for marketing activities such as research and development
• Develop and manage advertising campaigns
• Building brand awareness and positioning
• Oversaw online and content marketing strategy.
• h t t p s : / / t i n y u rl .c o m / O rb i t au X L o n a1

VTC INTECOM

MARKETING MANAGER

2017- 2021

Marketing

• Research and analysis of market ( Included: grow or go down of market, rates and service of Competitors )
• Working in conjunction with DOS to maintain current client relationships and encourage repeat business
• Responsibilities maintaining a healthy relationship with the company's client
• Ensure to meet monthly – quarter room’s night target
• Reporting must always be accurate to DOS
• Devise proposals that include amenities that exceed the current ones at competitive pricesPreparing weekly and monthly reports of sales projections and goals and progress- Ability to creating and present visual and presentations
• Attendance at trade shows and similar events is crucial to make new contacts.
• Following up with clients is with any concerns or disappointments that occurred and maintain high levels of customer satisfaction
• Vigilant in gathering customer satisfaction surveys
• Developing a Digital Marketing strategy that fits into the overall marketing orientation of the Company;
• Job Orientation, Implementation Planning, Monitoring and Evaluation of Digital

Marketing Activities: SEO, Social Media, Website Overall (Content and

Application), Online Advertising, Email Marketing, ...

• Deploy website development plans, Facebook, PRs, Forum Seeding, ... to increase the interaction and conversion value of customers;
• Analyzing, evaluating and developing Digital Marketing strategies in each stage of development of the Company;
• Manage the human resources of the Digital Marketing team and ensure the work objectives according to the targets and directions of the Company;
• Implement the periodical reporting system of the Digital Marketing group according to the company regulations (week - month - quarter and year);
• Other tasks and tasks as assigned by the Marketing Director

NORTHUMBBRIA UNIVERSITY

MARKETING/ MULTIMEDIA

2009- 2014

FPT - Arena

MULTIMEDIA

2009- 2014