Call Centre Agent
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Outbound and inbound telesales agent. Upsell Telkom products, resolve customer queries and disputes such as billing and technical issues, processing of customer requests and profiling of customer accounts
Call Centre Agent - Telkom S.A
(2012-02 - 2014-12)
Outbound and inbound telesales agent. Upsell Telkom products, resolve customer queries and disputes such as billing and technical issues, processing of customer requests and profiling of customer accounts
Call centre Agent - WNS Global
(2015-09 - 2019)
Outbound and inbound telesales agent. Upsell Telkom products, resolve customer queries and disputes such as billing and technical issues, processing of customer requests and profiling of customer accounts
Senior consultant - JD TELECOM
(2019-06)
Grade 12 - Lockhat High School (1996)
Call Centre Agent - Inbound outbound computer skills - Corner Stone HR
