Alude Sonti

Dedicated and results-driven professional with extensive experience in sales coordination, administration, and customer service. Proven track record in managing customer relationships, processing orders, and supporting business operations across various industries. Currently pursuing BCom in Accounting Sciences with strong analytical and communication skills.

Onboarding Sales Coordinator - Moove

(2025-07 - 2025-09)

• Coordinated onboarding processes for new sales clients and partners
• Facilitated communication between sales teams and new customers
• Managed documentation and compliance requirements for onboarding
• Provided support and guidance to new clients during transition period
• Maintained accurate records of onboarding activities and progress

Internal Sales Coordinator - Africa Cleaning Supplies

(2025-02 - 2025-05)

• Coordinated internal sales activities and managed customer inquiries
• Processed sales orders and maintained accurate customer databases
• Liaised between sales teams and customers to ensure service delivery
• Prepared sales reports and documentation for management review
• Supported sales representatives with administrative tasks and follow-ups

Internal Sales and Admin Clerk - Bridgestone SA

(2022-06 - 2023-03)

• Directed switchboard and managed telephone communications
• Checked stock availability and processed customer orders
• Performed billing and placed orders online through company systems
• Captured client data on system and maintained customer databases

Counter Sales Representative - Bridgestone SA

(2021-04 - 2022-05)

• Created excellent first impression telephonically and in person with customers
• Generated and maximized sales opportunities for the branch
• Maintained excellent understanding of all products, services, systems and processes
• Registered Tyre Damage Guarantee on system
• Advised customers on benefits and product choices

Internal Sales and Admin Clerk - Bridgestone SA

(2019-11 - 2020-12)

• Directed switchboard and managed telephone communications
• Checked stock availability and processed customer orders
• Captured client data on system and maintained customer databases
• Created and issued debits and credit notes for customer accounts
• Issued monthly statements to customers and managed account communications

Store Supervisor - Sheet Street

(2013-08 - 2018-11)

• Assisted Store manager in maximising daily sales targets
• Provided outstanding customer service and resolved customer issues
• Performed daily banking and cash management procedures
• Updated target book on daily, weekly and monthly basis

Emergency First Aid Responder - First Aid - Department of Health (2025-10)

Regulatory examination - Regulatory Studies - Moonstone Business School (2024)

BCom - Accounting Sciences - UNISA

Security Course - Security - Bonolo Holdings (2021-02 - 2021-12)

Basic admin skills - Administration - YoungPeople@work (2020)

Accounting and Bookkeeping - Accounting and Bookkeeping - International Open Academy (2019)

Grade 12 - General Education - Mount Hargreaves SSS (2008)