Amanda Ntuli

Receptionist / Front-of-House Professional

Talent

DurbanMember since October 16, 2026

Front-Desk Operations & Reception Area ManagementSwitchboard Management: Answering, screening and directing calls professionallyVisitor Access Control, Registration and Security LiaisonMeeting Room Bookings, Calendar Management and Room PreparationAdministrative Support: Filing, mail handling, data capturing, office suppliesMS Office Proficiency: Word, Excel, Outlook, PowerPointExcellent Verbal & Written Communication and Client ServiceProfessional, Punctual, Discreet, Organized and Service Excellence

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About

Professional, well-presented and client-focused Receptionist with 2+ years in high-volume corporate customer service. Experienced in delivering a welcoming, efficient front-of-house experience for employees, clients and visitors. Skilled in managing switchboard operations, visitor access, meeting room bookings and daily administrative tasks while maintaining CBRE Excellerate service standards. Proficient in MS Office and strong in communication.

Experience

Communication Specialist - Ignition Group - Durban - NAVEX Campaign

(2026-03)

Serve as first point of contact for clients, delivering welcoming and efficient service aligned to corporate SLAs
Manage high-volume inbound switchboard, screen and accurately transfer calls
Handle visitor and client queries, resolve complaints and ensure positive client experience
Perform administrative duties including data verification, documentation, Outlook and Excel reporting

Customer Service Consultant - Cover and Above - Corporate Customer Service Environment

(2025-03 - 2026-03)

Delivered front-line support handling 50+ client interactions daily with professionalism
Managed client verification, booking confirmations and appointment scheduling (transferable to meeting rooms)
Utilized MS Office suite for reporting, correspondence and client record management
Ensured confidentiality and compliance with data protection protocols

Customer Service Consultant - Lamavuso CS - Customer Service & Onboarding

(2024-06 - 2025-02)