Andrea Staal

Detail-oriented and reliable Invoice Clerk with experience in high-volume billing, financial administration, and client-focused service delivery. Proven ability to process accurate invoices, manage financial records, and resolve queries efficiently. Strong attention to detail, excellent organizational skills, and the ability to work independently in fast-paced, deadline-driven environments, contributing to operational excellence and customer satisfaction.

Invoice Clerk at ESB Building & Plumbing (2024-11 – Present)

• Prepare, generate, and issue accurate invoices to insurance companies in a high-volume environment
• Verify billing data including pricing, job cards, and supporting documentation before submission
• Capture and maintain detailed financial records with a strong focus on accuracy and compliance
• Handle customer and client queries regarding invoices, ensuring timely resolution
• Track and manage claim-related documentation (job cards, supporting documents)
• Process timesheets and petrol slips, ensuring correct allocation and record accuracy
• Maintain organised filing systems for easy retrieval and audit readiness
• Collaborate with internal teams to ensure smooth workflow and timely billing cycles

Reception Administrator at Polygon Technologies (2019 – 2023)

• Managed front-desk operations and provided administrative support across departments
• Assisted with financial admin tasks including basic reconciliations and document processing
• Coordinated dispatch and maintained accurate records of outgoing and incoming items
• Handled customer interactions professionally, ensuring a positive client experience
• Maintained organised records and supported office efficiency

Matric in Grade 12 – Western Cape (2013)

Certificate in Bookkeeping – Mzansi Business Services (2023)

NQF Level 2 in Safety in Society

NQF Level 2 in Office Administration