Angela Masuluke
Billing Administrator
Pretoria, City of Tshwane Metropolitan MunicipalityMember since March 6, 2024
Problem SolvingEffective communicationProactiveOwnershipCustomer CentricAnalytical
·
About
I am a detailed and organized Billing Administrator with experience in managing billing operations, invoicing, financial record-keeping and resolving customer queries, and work collaboratively with cross-functional teams to improve billing. I am willing to deliver exceptional customer service and optimizing billing cycles to support overall business operations
Experience
Billing Administrator - Liquid Intelligent Technologies
(2020-01 - 2025-01)
- Prepare job costings and quotations accurately
- Administer the time and job database system
- Manage Monthly invoicing and reconciliations
- Handle client contract administration and correspondence
- Process debtors and prepare invoices and statements
- Oversee collections and conduct billing analysis
- Implement automated billing system (Oracle)
- Reduce billing errors and increase invoice accuracy
- Analyze credit risks of new existing customers
- Develop and maintain relationships with clients to facilitate timely payments
- Resolving billing discrepancies
- Collaborate with cross functional teams to streamline billing process and improve cash flow
- Prepare Monthly billing reports including revenue recognition and collections
- Updating billing system and client database on Acumatica and billing App to ensure correct client is linked to invoices and credit notes
- Generating accurate invoices in line with contracts, pricing and services delivered
- Under take both pre-billing and post billing reconciliations ensuring accuracy and completeness
- Managing billing related client queries
- Loading new billings, modifications and terminations
- Using Salesforce and billing App to monitor, maintain and track daily activities
- Collaborate with sales operations and cancellations team to ensure alignment
- Reporting on all monthly billings
- Processing credit notes
- processing terminations
Billing Administrator - SEACOM
(2025-01)
- Updating billing system and client database on Acumatica and billing App to ensure correct client is linked to invoices and credit notes
- Generating accurate invoices in line with contracts, pricing and services delivered
- Under take both pre-billing and post billing reconciliations ensuring accuracy and completeness
- Managing billing related client queries
- Loading new billings, modifications and terminations
- Using Salesforce and billing App to monitor, maintain and track daily activities
- Collaborate with sales operations and cancellations team to ensure alignment
- Reduce billing errors and increase invoice accuracy
- Analyze credit risks of new existing customers
- Develop and maintain relationships with clients to facilitate timely payments
- Reporting on all monthly billings
- Processing credit notes
- processing terminations
Education
Bachelor of Statistics, Mathematics and Computer Science - Statistics, Mathematics and Computer Science - University Of Limpopo (2019)
Skills
Billing Administrator
