Aleathea Wiid

Dedicated and results-driven Senior Medical Billing, Reporting & Finance Administrator with over 10 years of experience in medical billing, debtors' management, collections, financial administration, reconciliations, and reporting within the healthcare sector. Extensive experience managing multiple medical practices, overseeing patient accounts, liaising with medical aids, producing financial and operational reports, monitoring cash flow, and ensuring the effective recovery of outstanding debt. Proven ability to manage high-volume workloads, maintain accuracy under pressure, and build strong relationships with patients, healthcare professionals, and medical schemes.

Recognised for strong analytical skills, attention to detail, problem-solving abilities, and a commitment to delivering exceptional service. Experienced in team leadership, account management, collections, and healthcare administration.

Senior Medical Billing, Reporting & Finance Administrator - Premier Billing Solutions

(2022-09)

• Manage the full billing, debtors, and collections function for seven specialist urology practices.
• Prepare and maintain monthly financial, operational, and management reports for multiple doctors' accounts.
• Monitor practice performance, billing trends, collections, and cash flow.
• Analyse financial information and provide reporting support to management and practitioners.
• Perform account reconciliations and investigate billing discrepancies.
• Liaise with patients, medical aids, and healthcare professionals regarding billing, claims, and account queries.
• Follow up on outstanding accounts and negotiate payment arrangements.
• Ensure accurate submission and management of medical aid claims.
• Produce detailed reports to support business decision-making and financial monitoring.
• Successfully assumed reporting responsibilities in addition to existing duties, demonstrating adaptability and strong analytical skills.
• Maintain accurate financial records and ensure compliance with company procedures and industry standards.

Account Manager / Team Leader - Xpedient Medical

(2015-06 - 2022-09)

• Managed the billing and administration of 12 medical practices across various healthcare disciplines.
• Oversaw collections and debtor management for seven doctors' accounts.
• Managed medical billing, invoicing, collections, and account reconciliations.
• Liaised with patients, medical aids, and healthcare providers regarding claims, payments, and account queries.
• Monitored ageing reports and implemented collection strategies to improve debt recovery.
• Investigated and resolved billing discrepancies and account-related issues.
• Maintained accurate financial and billing records.
• Built and maintained strong relationships with clients and healthcare professionals.
• Supervised team performance and assisted with staff training and development.
• Contributed to improving billing processes, operational efficiency, and collection outcomes.

Matric - Wynberg Secondary School (2014)