Babalwa Melamane

Greet and welcome visitors with a professional and friendly manner, providing excellent customer service at all times Answer and manage incoming telephone calls, directing them to appropriate departments efficiently Handle incoming and outgoing correspondence including emails, letters, and packages with accuracy and confidentiality

Receptionist - T.Qina & Sons Attorneys - Mthatha

(2014-05)

• Greet and welcome visitors with a professional and friendly manner, providing excellent customer service at all times
• Answer and manage incoming telephone calls, directing them to appropriate departments efficiently
• Handle incoming and outgoing correspondence including emails, letters, and packages with accuracy and confidentiality
• Maintain the reception area, ensuring it is clean, organised and presentable to visitors
• Utilise computer skills to manage databases, update records and support administrative tasks as required
• Manage appointment schedules and maintain the organisation's calendar to ensure smooth daily operations

Grade 12 - Northcrest High School (2009-12)

Computer Courses - Abongile Computer Training (2014-01 - 2014-12)