Bhongo Tukela

Organised and detail-oriented professional with a foundation in Computer Applications Technology (CAT) and experience in customer service, leadership, administration, and operations support. Skilled in Microsoft Office, documentation, communication, and problem-solving, with the ability to learn new systems quickly and manage multiple priorities. Experienced in coordinating people, maintaining records, and providing support in fast-paced environments.

Seeking to transition into an IT Support Administration role where strong organisational skills, technical aptitude, and a customer-focused approach can contribute to effective service delivery.

Pastry Chef at ROYAL COFFEE COURTYARD (Present)

• Operate and manage POS systems accurately and efficiently.
• Maintain high levels of accuracy while working in a fast-paced environment.
• Coordinate multiple responsibilities and priorities to meet operational deadlines.
• Follow established procedures and quality standards consistently.
• Communicate effectively with team members and management.
• Contribute to efficient day-to-day operations through strong organisation and attention to detail.
• Adapt quickly to new processes, systems, and workplace requirements.

Online Fitness Coach at 6 PACK MACROS

• Provided remote support and guidance to clients through digital communication platforms.
• Maintained client records and monitored client progress.
• Responded to client enquiries professionally and in a timely manner.
• Managed multiple client relationships while ensuring a positive customer experience.
• Demonstrated strong communication, organisation, and accountability.

Hostel Head Girl & Student Representative at LOWVELD HIGH SCHOOL

• Acted as a liaison between teachers, hostel staff, prefects, and students.
• Coordinated communication and distribution of information across hostel groups.
• Assisted with administrative and organisational tasks assigned by staff.
• Delegated responsibilities and monitored completion of assigned duties.
• Supported day-to-day hostel operations and student welfare activities.
• Demonstrated leadership, professionalism, and strong organisational skills.

Diploma in Patisserie – Baked Academy

National Senior Certificate – Lowveld High School