Bhongo Tukela
Organised and detail-oriented professional with a foundation in Computer Applications Technology (CAT) and experience in customer service, leadership, administration, and operation
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About
Organised and detail-oriented professional with a foundation in Computer Applications Technology (CAT) and experience in customer service, leadership, administration, and operations support. Skilled in Microsoft Office, documentation, communication, and problem-solving, with the ability to learn new systems quickly and manage multiple priorities. Experienced in coordinating people, maintaining records, and providing support in fast-paced environments.
Seeking to transition into an IT Support Administration role where strong organisational skills, technical aptitude, and a customer-focused approach can contribute to effective service delivery.
Experience
Pastry Chef at ROYAL COFFEE COURTYARD (Present)
- Operate and manage POS systems accurately and efficiently.
- Maintain high levels of accuracy while working in a fast-paced environment.
- Coordinate multiple responsibilities and priorities to meet operational deadlines.
- Follow established procedures and quality standards consistently.
- Communicate effectively with team members and management.
- Contribute to efficient day-to-day operations through strong organisation and attention to detail.
- Adapt quickly to new processes, systems, and workplace requirements.
Online Fitness Coach at 6 PACK MACROS
- Provided remote support and guidance to clients through digital communication platforms.
- Maintained client records and monitored client progress.
- Responded to client enquiries professionally and in a timely manner.
- Managed multiple client relationships while ensuring a positive customer experience.
- Demonstrated strong communication, organisation, and accountability.
Hostel Head Girl & Student Representative at LOWVELD HIGH SCHOOL
- Acted as a liaison between teachers, hostel staff, prefects, and students.
- Coordinated communication and distribution of information across hostel groups.
- Assisted with administrative and organisational tasks assigned by staff.
- Delegated responsibilities and monitored completion of assigned duties.
- Supported day-to-day hostel operations and student welfare activities.
- Demonstrated leadership, professionalism, and strong organisational skills.
Education
Diploma in Patisserie – Baked Academy
National Senior Certificate – Lowveld High School
