Boitumelo Ncube
Motivated and well-spoken individual with strong customer service experience and a professional attitude
Talent
Alexandra, City of Johannesburg Metropolitan MunicipalityMember since September 17, 2023
Verbal & Written CommunicationCustomer Service & SupportConflict ResolutionActive ListeningTeam CollaborationProduct KnowledgeTime ManagementTech & App Navigation
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Verbal & Written CommunicationCustomer Service & SupportConflict ResolutionActive ListeningTeam Collaboration
About
Motivated and well-spoken individual with strong customer service experience and a professional attitude. Skilled in handling customer queries, resolving issues, and promoting services with confidence. Seeking a role in a dynamic call centre environment to grow and contribute positively to the team.
Experience
In-Store Brand Ambassador at TymeBank (2023-10 – 2024-08)
- Assisted customers with account sign-ups and mobile app installation.
- Handled inquiries and resolved customer concerns in-store.
- Promoted banking products and services to new clients.
- Met and exceeded daily customer acquisition targets.
Education
National Senior Certificate – Sandringham High School (2022)
