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Bongiwe Mkhize

Bongiwe Mkhize

Call Centre Agent

Talent
gauteng, zaMember since November 14, 2026
cold callingmembership salescustomer servicecable twistingtapinglabelingquality controlcommunicationclient databasesequipment maintenanceteamwork
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About

Motivated and adaptable professional with diverse experience spanning sales, promotions, customer service, and manufacturing. Proven ability to connect with clients through cold calling and face-to-face engagement, consistently meeting and exceeding sales targets by effectively presenting products and closing deals. Skilled in membership sales and promotional activities, with a strong focus on customer satisfaction.

Experienced in operating twisting machinery in a manufacturing setting, ensuring quality control, performing equipment maintenance, and maintaining a safe and clean work environment. Recognized for clear communication, teamwork, and the ability to manage multiple tasks in fast-paced and dynamic environments. Committed to continuous learning and bringing a proactive, results-oriented approach to every role.

Experience

Call Centre Agent - Life Style for Life

(2023-01 - 2024-12)

  • Conducted cold calls to potential clients, successfully selling membership cards and consistently meeting sales targets
  • Managed and updated client databases with accurate information
  • Handled customer inquiries and resolved issues promptly to ensure client satisfaction
  • Promoted new products and services during calls, increasing customer engagement
  • Maintained detailed records of interactions and sales activities

Promoter - KWV

(2022-06 - 2022-12)

  • Actively promoted products to customers through direct engagement and door-to-door campaigns
  • Distributed marketing materials and product samples to generate interest and boost sales
  • Gathered customer feedback and reported market trends to support marketing strategies
  • Assisted with event setups and product demonstrations to enhance brand visibility
  • Built strong customer relationships to encourage repeat business

Twisting Machine Operator - Hesto Harnesses

(2011-09 - 2020-12)

  • Operated twisting machines to produce wiring harnesses, ensuring compliance with quality and safety standards
  • Performed cable twisting, taping, labeling, and final quality inspections
  • Installed tubes and seals to maintain product integrity and functionality
  • Maintained a clean and safe work environment, adhering to company policies
  • Assisted with routine machine maintenance and troubleshooting to minimize downtime
  • Met daily production targets by efficiently managing workflow and time

Education

Diploma in Human Resource Management (Incomplete) - Human Resource Management - Boston City Campus (2018)

Cashier Course - Mourena Computer Training Centre (2008)

Senior Certificate (Matric) - Ndluyesilo High School (2007)

Skills

Call Centre Agent

Reviews