Kagiso Madehlaba
Call Centre Agent
Talent
EdenvaleMember since November 3, 2026
Customer Service & Client RelationsDebt Collection & NegotiationData Entry & System UpdatingMultilingual Communication (7 languages)Stock Offloading & PackingStoreroom OrganisationTarget Driven & Time ManagementProfessional Telephone Etiquette
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Customer Service & Client RelationsDebt Collection & NegotiationData Entry & System UpdatingMultilingual Communication (7 languages)Stock Offloading & Packing
About
Motivated and professional worker with experience in Call Centre (customer service, debt collection, system administration) and General Work (retail, offloading, stock packing). Strong communication in 7 languages: English, Sepedi, T.wana, Zulu, Sotho, Venda, Xhosa, Ndebele. Physically fit, reliable, target-driven, available for shifts, weekends and immediate start.
Experience
Call Centre Agent - VVM
(2025-02 - 2026-06)
- Maintained customer records and updated system information accurately
- Met and exceeded daily and monthly performance targets
- Delivered professional customer service and debt collection support
- Handled customer queries and resolved issues efficiently
General Worker / General Assistant - Local Retail Store
(2023-03 - 2024-08)
- Assisted offloading delivery trucks and unpacking stock boxes
- Packing, stacking and organizing stock in storeroom and shelves
- Stock counting and keeping storeroom clean and tidy
- Assisting customers with heavy items and general shop duties
Education
Grade 12 (Matric) - OR Tambo Comprehensive School (2024)
Skills
Call Centre Agent
