Bukho Mlokoti

Customer Service Expert

Talent

Cape Town, Western CapeMember since July 21, 2026

Customer Service ProficiencyOutstanding Computer LiteracyAbility to work on SAP systemsEnglish fluencyMultitaskingActive ListeningTeamworkPlanning and organisational skills

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Customer Service ProficiencyOutstanding Computer LiteracyAbility to work on SAP systemsEnglish fluencyMultitasking

About

I would like to describe myself as a well presented, hardworking person and have an ambitious nature. I am energetic and mostly open to learning new things. And I am a problem solver who is adept proficient at remaining calm in stressful situations and assisting a variety of customers.

Experience

Customer Service Representative - Ascensos - John Lewis Campaign

(2024-10 - 2026-01)

Assisting customers with concerns regarding personal shopping orders, refunds and returns.
Tracking of Shipments

Customer Service Agent - WNS Global Services - British Gas

(2021-12 - 2023-09)

Handling of consumer utility accounts
Discussing billing concerns
Arranging for assistance with technical concerns related with meter readings etc

Customer Service Representative - Concentrix - Sainsbury Campaign

(2023-09 - 2024-10)

Assisting customers with concerns regarding personal shopping orders, refunds and returns.
Tracking of Shipments

Education

National Senior Certificate - Premier College (2011)

Skills

Customer Service Expert

Reviews

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