C-Jay Krotz

I am a confident, self-motivated individual with the skills and attributes that foster my ability to learn quickly and adapt to new environments easily. I am a natural communicator, which allows me to be comfortable in any professional and/or sales-driven role. I usually thrive when given a challenge and am comfortable working independently and especially collaboratively.

Sales Consultant at Tafelberg Furnishers Northgate/ GreenPoint (2025-01 – Present)

• Assist customers in selecting furniture, appliances, and homeware based on their needs
• Provide product knowledge, features, and pricing information
• Achieve sales targets and promote current deals or promotions
• Prepare and process sales invoices accurately for payment
• Arrange and coordinate orders for delivery or collection
• Handle customer queries, complaints, and after-sales support
• Maintain showroom presentation and ensure products are well displayed
• Work closely with stock and admin teams to ensure product availability

Furniture Consultant at @homelivingspace Century Boulevard (2024-01 – 2025-01)

Promoted based on consistent top-tier performance in product sales and customer engagement.

• Expanded expertise to include sales of full range houseware, appliances, and home furnishings
• Deliver personalized consultations to customers furnishing new homes or upgrading interiors
• Upsell complementary home accessories and appliances to increase average transaction value
• Process customer orders, delivery scheduling, and after-sales follow-up to ensure complete customer satisfaction
• Collaborate with the logistics team to coordinate stock availability and or delivery/product issues
• Merchandize display areas, upkeep of an organized and tidy work environment
• Explain appliance operation, execute demonstrations, and provide tips where applicable
• Actively involved in stock control (scanning team)
• Regularly achieve predetermined sales targets/ Daily, weekly, and monthly sales amounts
• Support loss prevention by observing and monitoring shopper behavior
• Selected as a lead member for a new range of products for CUSTOM CHEF - promoting and selling the newly introduced knives
• Trained new staff members on appliance features as well as customer engagement techniques

Sales Associate at @home Canal Walk (2023-01 – 2024-01)

• Merchandize display areas, upkeep of an organized and tidy work environment
• Explain appliance operation, execute demonstrations, and provide tips where applicable
• Actively involved in stock control (scanning team)
• Regularly achieve predetermined sales targets/ Daily, weekly, and monthly sales amounts
• Support loss prevention by observing and monitoring shopper behavior
• Selected as a lead member for a new range of products for CUSTOM CHEF - promoting and selling the newly introduced knives
• Trained new staff members on appliance features as well as customer engagement techniques

Sales Associate at @homelivingspace Century Boulevard (2021-01 – 2023-01)

• Welcome guests at the store entrance, offering assistance, thus enhancing customer experience
• Primarily sell and promote home and kitchen appliances and other @Home products
• Maintain up-to-date knowledge of products and store promotions
• Merchandize display areas, upkeep of an organized and tidy work environment

– OUDE MOLEN TECHNICAL HIGH (2021-01)