Danielle Malan
Executive Personal Assistant | 7+ Years Supporting C-Suite | NQF 5 Archives & Records Management (UNISA) | N4 Human Resources
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About
Highly experienced Personal Assistant and Administrative Professional with 7+ years of proven success supporting executives, managing business operations, and delivering exceptional service. Skilled in calendar and inbox management, executive coordination, workflow optimization, and stakeholder communication. Known for professionalism, discretion, and efficiency in fast-paced environments.
Experience
Personal Assistant at Teraoka SA (2023-07 – 2025-07)
- Managed executive calendars, meetings, and travel arrangements
- Handled high-volume inbox communication and drafted professional correspondence
- Prepared reports, presentations, and confidential documents
- Coordinated meetings, agendas, and stakeholder communication
- Managed office administration, expenses, and filing systems
- Improved workflow efficiency and supported daily operations
Sales Associate at Totalsports (2021-05 – 2022-08)
- Assisted customers with product selection and sales support
- Processed transactions and handled POS systems
- Maintained inventory levels and merchandising standards
- Contributed to achieving sales targets and customer satisfaction
Administrative Assistant at Auto Prism (2021-01 – 2021-04)
- Managed client records and administrative documentation
- Handled incoming calls, emails, and internal communication
- Supported reporting, scheduling, and daily office operations
Customer Service Agent at Tenacity Financial Services (2019-12 – 2020-12)
- Resolved high-volume customer queries and account issues
- Maintained accurate records and client information
- Ensured high customer satisfaction through effective communication
Sales Assistant at Lace Up (2019-09 – 2019-11)
- Assisted customers and processed sales transactions
- Managed stock and maintained store organization
- Supported daily retail operations
Customer Service Representative at BidAir Services (2017-07 – 2019-03)
- Provided customer service in a high-pressure airport environment
- Assisted passengers and resolved service-related issues
- Coordinated with team members to ensure smooth operations
Administrative Assistant at Rygate Security (2016-05 – 2017-06)
- Managed schedules, reports, and documentation
- Maintained filing systems and administrative records
- Supported office coordination and communication
Education
Grade 12 (Matric) – Manenberg Secondary School
N4 in Human Resources – False Bay College
HC in Archives and Records Management – UNISA
