Danielle Malan

Highly experienced Personal Assistant and Administrative Professional with 7+ years of proven success supporting executives, managing business operations, and delivering exceptional service. Skilled in calendar and inbox management, executive coordination, workflow optimization, and stakeholder communication. Known for professionalism, discretion, and efficiency in fast-paced environments.

Personal Assistant at Teraoka SA (2023-07 – 2025-07)

• Managed executive calendars, meetings, and travel arrangements
• Handled high-volume inbox communication and drafted professional correspondence
• Prepared reports, presentations, and confidential documents
• Coordinated meetings, agendas, and stakeholder communication
• Managed office administration, expenses, and filing systems
• Improved workflow efficiency and supported daily operations

Sales Associate at Totalsports (2021-05 – 2022-08)

• Assisted customers with product selection and sales support
• Processed transactions and handled POS systems
• Maintained inventory levels and merchandising standards
• Contributed to achieving sales targets and customer satisfaction

Administrative Assistant at Auto Prism (2021-01 – 2021-04)

• Managed client records and administrative documentation
• Handled incoming calls, emails, and internal communication
• Supported reporting, scheduling, and daily office operations

Customer Service Agent at Tenacity Financial Services (2019-12 – 2020-12)

• Resolved high-volume customer queries and account issues
• Maintained accurate records and client information
• Ensured high customer satisfaction through effective communication

Sales Assistant at Lace Up (2019-09 – 2019-11)

• Assisted customers and processed sales transactions
• Managed stock and maintained store organization
• Supported daily retail operations

Customer Service Representative at BidAir Services (2017-07 – 2019-03)

• Provided customer service in a high-pressure airport environment
• Assisted passengers and resolved service-related issues
• Coordinated with team members to ensure smooth operations

Administrative Assistant at Rygate Security (2016-05 – 2017-06)

• Managed schedules, reports, and documentation
• Maintained filing systems and administrative records
• Supported office coordination and communication

Grade 12 (Matric) – Manenberg Secondary School

N4 in Human Resources – False Bay College

HC in Archives and Records Management – UNISA