Diaana Kruger

Detail-oriented and highly organized administrative professional with experience in reception, CRM systems, customer service, and office coordination. Proven ability to manage front desk operations, maintain accurate records, and support business functions in fast-paced environments. Strong communication skills, excellent time management, and a proactive approach to problem-solving. Skilled in handling clients, scheduling, and administrative processes with professionalism and efficiency.

Receptionist & CRM Administrator at Suzuki Hoedspruit (Present)

• Manage front desk operations, including calls, emails, and client queries
• Maintain and update CRM systems with accurate customer and sales data
• Schedule appointments and coordinate with sales and service departments
• Assist with reporting, lead tracking, and follow-ups
• Provide professional customer service, ensuring a positive client experience
• Handle administrative tasks such as filing, document control, and data capturing

Receptionist at Suzuki Bassonia (2024-08 – 2024-12)

• Managed switchboard, bookings, and client interactions
• Maintained filing systems and administrative records
• Supported sales team with documentation and coordination
• Delivered excellent customer service in a busy dealership environment

Early Childhood Educator at Chances – Kensington, PEI (2025-07 – 2025-12)

• Managed daily schedules, planning, and reporting
• Maintained detailed records and documentation
• Coordinated communication between staff and parents
• Demonstrated strong organizational and multitasking abilities

TEFL Online Teacher (2023-04 – 2023-12)

• Managed online schedules and lesson planning independently
• Maintained student records and progress tracking
• Communicated effectively with international clients

Au Pair (2017-01 – 2022-09)

• Managed daily schedules, transport, and activity planning
• Assisted with administrative and organizational tasks
• Demonstrated strong time management and reliability

Bachelor of Arts in Psychology (Health & Social Services) – University of South Africa (UNISA)

High School Diploma – Dinamika High School