Emile Ross

I am a Senior Application Support professional with 14 years of hands-on experience investigating production issues, analyzing logs, writing SQL queries, troubleshooting hardware and 3rd party software, supporting deployments, and stabilizing mission critical systems. I have a strong ability to deep dive into errors, trace problems across application layers, and communicate clearly with business, development, and management teams. I am known for reliability, ownership, training and consistently improving support operations.

Application Support Engineer with extensive experience in SQL and database driven systems. I specializing in production support, troubleshooting, and incident management within regulated environments. I am highly skilled in SQL performance optimization, log analysis, and cross team collaboration, with a strong track record of maintaining system stability under pressure.

I have an IT Diploma with a solid grounding in programming and database fundamentals, complemented by extensive hands on experience in application and SQL support within production environments