Grace Tsholofelo Letimel
Outbound Sales Agent
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About
Hardworking and service-oriented professional looking to grow in any industry.
Experience in Sales/Service industry working as merchandiser, retail assistant, self-employed poultry farmer, and outbound sales agent. Highly motivated, efficient, energetic, and ambitious person with proven problem-solving abilities to effectively evaluate, organize and prioritize work.
Experience
Outbound Sales Agent at Startek (Telkom campaign) (2024-06 – 2025-05)
- Promote and sell various telecom products and services to clients
- Negotiate contracts and close deals with clients
- Explain features and benefits of the products and services
- Meet, exceed and maintain sales targets and KPI
- Prepare and present proposals and quotations to clients (Pitch)
- Keep up to date with latest trends, technologies and competitors in the industry
Retail Assistant at Builders Warehouse (2023-10 – 2023-12)
- Greet customers and provide product information
- Assist customers with purchases and returns
- Unpack and label incoming shipments
- Inventory management and stocking shelves
- Maintain store cleanliness and organization
- Operate the cash register and manage transactions
Field Sale Representative at Unilever (2022-06 – 2023-09)
- Ensure that the shelves of a retail store are stocked with products and display them accordingly for customers
- Track inventory levels, report any issues/shortages or discrepancies to management and clean up unwanted items from flagrant violations in-store decorum
- Analyze sales figure, customer's reaction, and market trends to anticipate product needs and plan product ranges/stock
- Monitor stock movement and consider markdowns, promotions and clear out
Volunteer Student Teacher at Goo Seleka Primary School (2021-08 – 2022-04)
- Assist with daily classroom routines
- Assist learners with their work
- Assist with classroom management techniques
- Assisting in preparing lessons and activities
- Hand out workbooks, textbooks, question papers to learners
- Preparing mark sheets, keeping records, and capturing marks
- Oversee learners out of the classroom and during lunch breaks
Filing Clerk at Rademeyer Attorneys (2018-05 – 2019-06)
- Check incoming correspondence and invoices, making copies before distributing to relevant personnel
- Sorting all papers, legal documents alphabetically and according to content, dates, significance and etcetera
- Creating/ updating records with new files and information
- Store all paperwork in designated places securing the important document
- Enter paperwork into an electronic system by using optical scanners
- Develop an efficient filing system to updating retrieving files easier
- Attend to intercom
- Receive guests and direct them to relevant personnel
Broiler Breeding Project's Manager at TSHOLOFELO's CHIX (2019-06 – 2022-04)
- Ensure birds had access to food and water
- Walk through the house to identify sick or injured birds
- Utilize proper bio-security standards when entering and exiting houses
- Control temperature of the house for ultimate bird comfort
- Conduct maintenance on the house
- Control house lighting to meet bird's needs
- Administer medication/vaccination where needed
- Clean house daily
- Oversee sales
Education
MATRIC (HIGH SCHOOL DIPLOMA) – MOTSWEDI HIGH SCHOOL (2008-01 – 2010-12)
– Yebo Nonke Security Academy (2019)
