Ongeziwe Mbalenhle
Sales Agent (Outbound)
Talent
Durban, KwaZulu-NatalMember since May 13, 2026
Computer SkillsMulti-LingualCommunication SkillsTelephone Etiquette
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Computer SkillsMulti-LingualCommunication SkillsTelephone Etiquette
About
As a sales agent the objective was to meet daily targets, ensuring quality is upheld while handling a large volume of outbound calls
Experience
Sales Agent (Outbound) - Ignition Group
(2018-11 - 2019-02)
- As a sales agent the objective was to meet daily targets, ensuring quality is upheld while handling a large volume of outbound calls
Advisor | Usher - UShaka Marine World
(2020-11 - 2021-04)
- As part of my in service training i was trained as an usher, worked as a cashier and provided guests with information regarding the different activities carried out within the theme park
Sales Agent (Outbound) - Talksure SA
(2021-07 - 2022-08)
- As a sales agent the objective was to meet daily targets, ensuring quality is upheld while handling a large volume of outbound calls
Advisor (Inbound) - Huntswood | A ResultsCX Company
(2022-09 - 2024-12)
- As an advisor I handled a large volume of calls, assisting with different types of queries, placed orders for vulnerable customers and offered support & products knowledge where required
Education
Grade 12 - Nkosibomvu Secondary School (2011-01 - 2015-11)
ND - Tourism Management - Durban University of Technology (2018-02 - 2021-03)
Skills
Sales Agent (Outbound)
