Hayline Plaatjies

Results-driven professional with 15+ years of experience in financial administration, branch management and office operations. Proven track record leading teams, managing cash and budgets, and delivering exceptional service. Holds an N6 National Certificate in Financial Management.

Administration Clerk - Jones Designs - Paarl (2025-01) - General office administration and document management - Processing invoices and financial data capture - Liaising with suppliers and internal departments - Scheduling, reporting and correspondence management Branch Manager - SA Post Office — Paarl East - Paarl (2019-02 - 2024-04) Led overall branch operations, staff management and service delivery excellence for the Paarl East branch network.

• Managed daily staff scheduling, performance and development - Cash ordering, banking and daily financial reconciliations - Prepared and chaired staff meetings and Post Office update reviews - Delivered seamless customer experience across all branch services - Compiled daily reports and reported to Area Office - Maintained full accountability for branch financial performance Relieving Chief Teller - SA Post Office — Paarl - Paarl (2017-01 - 2017-05) - Checked and balanced financial mail, red mail and counter balances - Stock management, stocktake and booking cash/stock in and out - COD and overseas parcel checking - Creating teller accounts and review meeting facilitation Teller - SA Post Office - Paarl (2017) - Received, accepted, prepared and delivered all mail types - Sold and promoted all Post Office products and services - Managed customer service areas and operational controls - Operated Post Link and Webripost systems

N6 National Certificate - Financial Management - Boland College (2007 - 2010)

Senior Certificate - Matric - New Orleans Secondary (2006)