Ian Oates
Customer Centric. Hospitality. Luxury Retailer.
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About
Experienced sales and customer service professional with over a decade of expertise in luxury retail, furniture sales, and car rental management. Skilled in exceeding sales targets, cultivating lasting client relationships, and driving operational excellence. Proficient in staff training and development, ensuring teams deliver exceptional service and achieve business objectives.
Adept at managing inventory, handling customer complaints, and ensuring smooth store operations. Seeking to leverage a strong background in sales, management, and customer relations to contribute to organisational success.
Experience
Medellin Gentleman Groomers - 3mos
Browns Jewellers - 7yrs
Rochester Furniture - 2yrs
Europcar / Motus - 7yrs
Education
Harry Friedman, Gold Star Selling. In-house management training through Browns.
Certificate in Event Management via Damelin.
certificate in Food and Beverage Management via International Hotel School.
