Ofentse Timothy
CUSTOMER CENTRIC
Talent
Centurion, City of Tshwane Metropolitan MunicipalityMember since January 2, 2026
MICROSOFT EXCELABILITY TO NEGOTIATEQUICK COMPUTER AND TELEPHONE SKILLSGOOD COMMUNICATION SKILLSCUSTOMER FRIENDLY APPROACH/ EXCELLENT CUSTOMER SERVICEQUICK COMPUTER TYPING SKILL
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MICROSOFT EXCELABILITY TO NEGOTIATEQUICK COMPUTER AND TELEPHONE SKILLSGOOD COMMUNICATION SKILLSCUSTOMER FRIENDLY APPROACH/ EXCELLENT CUSTOMER SERVICE
About
AM A WORKAHOLIC AND HAVING A ROOM TO LEARN, AM POSITIVELY DRIVEN MINDED, ALWAYS WILLING TO GIVE POSITIVE IMPRESSION AND LEADERSHIP, GOING EXTRA MILE IS MY MAIN OBJECTIVE AND LEADING BY EXAMPLE IS MY PROFESSION, RESPECT PROCESS AND ALWAYS PROVIDE GOOD PERFORMANCE.
Experience
Credit Control (Suspense Rehabilitation) at CARTRACK (2025-01 – Present)
- DEBTORS
- CUSTOMER SERVICE
Debt Review Collections (NEDBANK) at EFG & SIMELANE ATTORNEYS (2024-01 – Present)
- Outbound calls
- Arrangement of payments with debtors
- Negotiate settlements
- Excalibur system
Risk Team Member at CCC RISK STANDARD BANK (2017-05 – 2019-03)
- stopped cards
- Order cards
- Fraud
- Authorization
- Travel wallet
- Transactional banking
- Secure code
- CPS SYSTEM
- NDS SYSTEM
- Customer Care
Education
Diploma in CUSTOMER SERVICE
Certificate in COMPUTER LITERACY
Certificate in FICA
Certificate in CUSTOMER SERVICE – STANDARD BANK
Skills
CUSTOMER CENTRIC
