Janet
Claims Advisor with over 15 years of experience in claims handling and customer service
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About
I am applying for a role in your Claims or Policy team. I have over 15 years of experience working in the claims department, handling customer cases, reviewing information, and making fair decisions. In my current role as a Customer Claims Specialist, I assess claims, follow policy guidelines, and ensure decisions are accurate and compliant.
I am good at paying attention to detail, managing a high workload, and resolving customer issues professionally. I have strong skills in claims handling, problem solving, and communication, and I always aim to deliver fair outcomes for customers.
Experience
Claims Advisor - Huntswood
(2023-10)
- Capturing of UK New and Existing Claims
- Assisting on 3 Chats and Claims Admin
Customer Advisor - Telesure Group Ltd
(2018-04 - 2023-10)
- Claims Capturing Consultant
- Upsell Life & Funeral Insurance
- Client Advisor
Customer Service Advisor - Outworx
(2016-06 - 2018-03)
International Car Insurance
Customer Advisor - CCI
(2012-03 - 2016-06)
Assisting Client with phone lines
Customer Sales Advisor - Talking Shop
(2010-01 - 2010-10)
MTN Products
Customer Advisor - UCC
(2006-10 - 2009-12)
Assisting International Clients with Loans
Education
Matric - Havenpark Secondary School (2001)
