Jenelle Moonsamy

Dear Hiring Manager

My name is Jenelle, currently, I provide administrative support to staff and students at the University of KwaZulu-Natal. I want to use the skills that I have acquired over the years for the success of this Institution. I am confident that I am most suited for this position and will motivate as to why.

I matriculated in the year 2009 and obtained a Bachelor’s pass. I hold a Certificate in Business Administration from the University of KwaZulu Natal which I obtained in 2021. Currently, I am pursuing a BCOM in Human Resource Management via Mancosa (2nd year).

I have more than 6 years of experience within a professional environment. My experience includes the use of systems and applications to manage projects and work allocated to me. I have over ten years of experience with Microsoft Office package and work predominantly with MS Outlook, MS Excel, MS PowerPoint, MS Teams and all other computer applications/software and packages.

My experience also includes Google forms, which is a free online software that allows the user to set up surveys/questionnaires and store the responses.

In my previous and current employment, I draft reports for each project worked on for the Principal Investigator to edit, if required. As an Administrator, I work on Projects including internal and external reviews, seminars, workshops and any event assigned to me by management.

My key strength is minute-taking. This is one of the duties that I am most ardent about. I always ensure the meeting minutes are accurately captured, by writing out the action items, listening to the recording and summarising the transcript.

As an administrator, I follow a strict to-do list method for the past several years. This ensures I work as efficiently and effectively as possible. I manage problems by always doing my best to find a solution. I critically analyse situations to ensure they can be done in the most efficient way possible.

I thoroughly support those in charge by ensuring that the environment is a productive one. I always provide full administrative support for all administrative-related activities, as delegated to me and liaise directly with my Line Manager when required, as I respect the reporting lines of communication.

My years of experience within a Higher Education Institution allowed me to understand and adhere to the rules, regulations and procedures of the University. I have knowledge of rules, regulations and procedures and adhere to excellent ethical working principles such as REACHt (Responsibility, Excellence, Accountability, Client-Orientated, Honesty and Trust).

My file management skills allow me to ensure that all documentation relating to a specific project is filed and labelled correctly. I can manage content, prioritize tasks given to me and action items before the deadline.

Being detail orientated is extremely important to me, I work systematically by filing documents accurately (electronic and hard copies). I am strict with my record-keeping, ensuring files are dated and filed accordingly. When coordinating and executing any task assigned to me, I ensure that I understand the goals and objectives of the task to execute it as best as I can.

I am also willing to prove my commitment by offering to work for two weeks voluntarily. I look forward to hearing from you and discussing how I can contribute towards a productive environment.

Kindest regards

Jenelle

• Manage administrative portfolios
• Providing strategic support to the School Operations Manager and School Academic Leader
• Assisting the Academic Leader of Teaching and Learning including Diary Management
• Arranging training workshops and seminars – Venue booking, catering, consumables etc
• Coordinating of Internal and External reviews/audits
• Use of SMS, ITS, MS Teams and Zoom
• Preparation of spreadsheets including data sorting using VLOOKUPs and Pivot Tables
• Compiling confidential Portfolios of evidence in preparation for Internal and External audits
• Managing meeting’s via Teams and/or Zoom
• Setting up Committee Meetings when required
• Maintaining the repository (Microsoft Teams and Dropbox)
• Liaising with academic staff, professional staff and students
• Drafting meeting agendas
• Minute taking
• Drafting and finalising reports
• Drafting academic PowerPoint presentations 
• Managing the diary of the Academic Leader for Teaching and Learning 
• Formatting of Module outlines and Templates
• Managing MoU’s & MoA’s, exam papers and all confidential documents within the Department
• Tracking and reporting progress on action items
• Ensuring compliance with company policies and procedures
• Accessing and updating the Learn and Moodle websites
• Uploading of claims on the system

Certificate in Business Administration (Completed in 2021 - UKZN)

Currently in 2nd year of studying towards a BCOM in Human Resource Management (MANCOSA)