Jillian Dube

Highly organised and proactive Executive Personal Assistant with over 13 years of experience providing comprehensive administrative and operational support to senior executives. Demonstrated expertise in executive calendar management, board and executive meeting coordination, travel planning, stakeholder communication, report preparation, and confidential records management. Proven ability to manage multiple priorities, support strategic initiatives, and maintain the highest standards of professionalism, discretion, and efficiency.

Proficient in Microsoft Office Suite (Word, Excel, and PowerPoint) with excellent communication, organisational, and problem-solving skills.

Personal Assistant to the Managing Director at Bonvie Medical Aid (Altfin Medical Aid) (2011-01 – 2022-11)

Provided comprehensive executive support to the Managing Director, ensuring the smooth operation of the executive office.

• Managed the Managing Director's calendar by scheduling meetings, appointments, and strategic engagements.
• Coordinated local and international travel arrangements, including itineraries, accommodation, and transport logistics.
• Managed executive correspondence, emails, telephone calls, and incoming enquiries professionally.
• Prepared board packs, executive reports, presentations, agendas, and meeting documentation.
• Recorded, transcribed, and distributed accurate meeting minutes while monitoring action items to completion.
• Liaised with board members, senior management, clients, suppliers, and external stakeholders.
• Maintained confidential business information and executive documents with discretion.
• Coordinated office administration activities and supervised support staff.
• Organised executive meetings, company events, and corporate functions.
• Resolved customer and stakeholder enquiries professionally.

Personal Assistant to the General Manager at PSMI Dental Unit (2009-08 – 2010-01)

Provided executive administrative support to the General Manager.

• Managed the executive diary, appointments, correspondence, and travel arrangements.
• Prepared reports, schedules, presentations, official correspondence, and meeting documentation.
• Organised meetings, recorded minutes, and followed up on action items.
• Maintained confidential records and filing systems.
• Managed office supplies and coordinated departmental administrative activities.

Secretary / Receptionist at Trinidad Limited Zimbabwe (2005-04 – 2007-07)

• Managed reception and front office operations.
• Coordinated appointments and maintained executive diaries.
• Processed correspondence, reports, invoices, and confidential documentation.
• Maintained accurate filing and document management systems.
• Delivered professional customer service.
• Provided administrative support to management and staff.

LCCI Executive Secretarial Diploma

LCCI Business Studies Certificate

Advanced Microsoft Word, Excel & PowerPoint Certificate

Class 4 Driver's Licence