Julius Kaseketa
Barman and Waiter
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About
I am a hardworking, reliable, and motivated individual with strong communication and customer service skills and sales. I am always willing to learn new things and adapt quickly to new environments. I enjoy working with people and thrive both independently and as part of a team. My curiosity, dedication, and positive attitude help me perform effectively in dynamic workplaces and deliver high-quality results.
Experience
Barman and Waiter - Sanlam Cape Town Marathon
(2019 - 2019)
- Served food and beverages to guests.
- Assisted with event setup and customer service.
- Maintained cleanliness and professionalism throughout the event.
Call Centre Agent (Sales) / Customer Service Representative - 3i Solutions – Gladstone Brooks Claims Management Company - The Boulevard, Block E, Searle Street, Woodstock, Cape Town
(2020 - 2020)
- Assisted UK-based clients with company-related queries.
- Responding to customer reviews and feedback.
- Collected and analysed customer feedback.
- Resolved customer issues and technical problems.
- Delivered excellent customer service.
Waiter - Utah Spur Steak Ranch - Sable Square Shopping Centre, Milnerton, Cape Town
(2021 - 2021)
- Served customers efficiently and professionally.
- Processed orders and handled customer requests.
- Maintained a clean and welcoming dining environment.
Waiter - Panarottis Cape Gate - Shop U27, Capegate Shopping Centre, Cape Gate Boulevard, Cape Town
(2022 - 2022)
- Provided excellent customer service.
- Assisted customers with menu selections.
- Ensured accurate order taking and timely service.
Call Centre Sales Agent / Customer Service Representative - Blue Label Connect Passive House - 2 Eagle Park, 6 Computer Way, Marconi Beam, Milnerton
(2023)
- Handled customer enquiries and sales calls.
- Assisted customers with products and services.
- Maintained customer satisfaction and retention.
- Achieved sales and service targets.
Delivery Driver - THE SPOT Cannabis Store - The Spot Goodwood, The Spot Crawford
(2024 - 2024)
- Delivered customer orders safely and on time.
- Verified delivery information and maintained accurate records.
- Provided professional customer service during deliveries.
- Managed routes efficiently to ensure timely deliveries.
- Assisted with order collection and dispatch preparation.
Education
Matric - Buren High School (2019)
