Karabo Shole

Sales operations and administration professional with more than 15 years of experience across partner and channel operations, reporting, training facilitation and customer service. Currently supports MEA and Middle East sales remotely for Nexusguard. Recognised for data accuracy, stakeholder coordination, process discipline and managing multiple priorities.

Sales Operations Analyst & Channels - Nexusguard - Singapore / Remote from South Africa

(2022-12)

• Supports MEA and Middle East sales operations, partner onboarding and ongoing channel engagement.
• Manages partner activity in Impartner PRM, including deal registrations, GTM coordination, incentives and training.
• Builds performance dashboards and reports, analyses market trends and supports commercial decision-making.
• Creates proposals, quotations and service orders using Salesforce, PandaDoc and Proposify.
• Coordinates partner meetings, finance and billing requirements, and multiple projects across stakeholders.

AET Facilitator / Administrator - MediaWorks - Mining sites in North West and Limpopo

(2018-09 - 2022-12)

• Facilitated AET Levels 1-4, Basic Oral and FLC in Communications and English.
• Supported training-needs analysis, operational training plans and outcomes-based learning interventions.
• Managed learner registrations, grant-payment data, SETA verification records and data integrity on training systems.
• Compiled weekly, monthly, biannual and ad hoc learner-performance and post-training reports.

Business Development Facilitator - Classic Oriental Consulting - Rustenburg

(2017-10 - 2018-06)

• Supported the New Venture Creation Programme for community SMMEs and maintained SETA and provider relationships.
• Provided skills-development administration, stakeholder coordination and training reports.

AET Facilitator - Samancor WCM - Rustenburg

(2014-10 - 2017-09)

• Facilitated adult literacy and basic oral communication, supported numeracy development and evaluated learner competence.

Customer Experience Agent - Tracker Connect

(2009 - 2013)

Para-Legal Administrator - Best Debt Finance

(2008 - 2009)

Services and Stock Controller - Panasonic Business Systems

(2006 - 2008)

Call Centre Consultant - Standard Bank

(2002 - 2006)

Diploma - Early Childhood Development Training - Vuselela TVET College (2013)

National Senior Certificate - St Mary's School for Girls (2001)