Kaylin Plaatjies

Hardworking and professional hospitality worker with experience serving at the G20 Summit. Able to work efficiently under pressure in fast-paced environments while maintaining excellent customer service and professionalism. Strong teamwork, communication, and problem-solving skills with a positive attitude and willingness to learn.

Host - Carnival City Spur

(2024-01 - 2025-12)

• Serving customers
• Following health and safety protocols
• Product knowledge
• Communicating with kitchen staff
• Setting up bookings
• Taking orders
• Maintaining a clean working environment
• Teamwork
• Training new staff members
• Drive the organisation culture
• Creating a happy working environment
• Relationship and alliance building skills/social intelligence
• Verbal – non-verbal and writing skills
• Answering calls

Professional cookery learnership - Birchwood Hotel & OR Tambo Conference Centre

(2025-01 - 2026-12)

• Menu development
• Food preparation
• Quality control
• Presentation
• Safety standards
• Inventory and ordering
• Cost control
• Sanitation safety
• Equipment
• Verbal communication
• Team building
• Remain calm under pressure

Hospitality/Event Staff - Birchwood Hotel & OR Tambo Conference Centre

(2025-11 - 2025-11)

G20 Summit (22-23 November 2025)

• Assisted with hospitality and guest service operations during the summit
• Worked effectively in a high-pressure and fast-paced environment
• Maintained professionalism while attending to guests and event needs
• Collaborated with team members to ensure smooth event operations
• Demonstrated excellent communication and customer service skills

Grade 12 - Reiger Park Secondary School