Kedibone Ramushu

I am really not a difficult person to work with because I am self driven person. A team player. Enjoy sharing ideas and learning from others for personal growth. I am a good lister, I not a center of gossip, I am loyal and trustworthy. Avoiding conflict is my specialty and I am accountable for my own actions. I have problem management/solving skills, a motivator and enjoy doing presentations. And know how to work independently.

Name of Company

:

African People Mover (AMP BUS)

Nature Business

:

Transport / Bus Service Industry

Position

:

Customer Care Consultant (Permanent)

Duration

:

07 November 2016 to 31 October 2017

Duties

:

Answering phone calls (Inbound); Address

Customer inquiries and resolve customer issues

Filling documents; Company Survey and

Respond Emails on time.

Collection System

:

CARMA System

Name of Company

:

Medipost Pharmacy

Nature Business

:

Courier Pharmacy

Position

:

Outbound Call Centre Consultant (Permanent)

Duration

:

07 November 2017 to current

Duties

:

Remind patients to renew their repeatable

Prescriptions, Update patients information

On the system, inform patients about possible

Delay Deliveries of their medication.

Collection System

:

MediApp and Presence Preview and Progressive mode system.

Highest Standard Passed : Grade 12

Name of Institution : Vlakfontein Secondary School

Certificate Obtained : Senior Certificate

Subjects Passed : Sepedi, English, Mathematics, Accounting, Economics, Business Economics

Year : 2007

Name of Institution : Mamelodi Digital Centre

Course : Unlimited Potential of Microsoft Office 2003

Qualification Obtained : National Certificate

Major Subjects : Windows Fundamentals

Spreadsheet Fundamentals

Presentation Fundamentals

Database Fundamentals

Word Processing Fundamentals

Internet Access

Year : March 2008

Name of Institution : S Buys Academy

Course : Basic Pharmacist Assistant

Qualification Obtained : Qualified Basic Pharmacist Assistant (NQF Level 3)

Year : 2021