Marilyn Verhoog
Consultant / Customer Service
About
I am an ambitious female who is prepared to achieved the desired goals of the job description. I am a hard worker, self-motivated, goal orientated individual who always looking for a challenge to enhance my skills and knowledge. I like to interact with other people and adapt easily to different kinds of environment. I have good communication and telephoning skills. I am able to work different kinds of shifts and under pressure. I can speak, read and write English and Afrikaans fluently.
Experience
Consultant / Customer Service - AFRICAN BANK
(2002-05 - 2025-07)
- Opening of accounts and Closing of accounts
- Processing of claims
- Sourcing of leads
- Cross - selling to new and existing customers
- Administration of data
- Resolving customer queries within turnaround time.
- Handling customer complaints and providing feedback.
- Changing of signatures and issuing cards
- Maintaining of business accounts
- Performing CIT duties
Education
Grade 12 (Matric) - BERTRAM SENIOR SECONDARY SCHOOL (1996)
National Certificate in Banking NQF 4 - Banking - BANKSETA (2020)
Statement of Results in Subjects - Management Assistant (NEW) - Betheldsdorp Technical College (1997-11 - 1997-11)
