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Keinelwe Holley

Keinelwe Holley

Customer Service Representative

Talent
JohannesburgMember since July 16, 2026
Problem solving
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About

Friendly and hardworking individual seeking a customer service position. Good communication and problem solving skills with the ability to assist customers professionally. Able to work under pressure, handle customer queries, and work well in a team

Experience

Customer service representative - Startek

(2023-11-22)

  • Am point person, provided leadership support and guidance to team members to maintain service excellent
  • Managed customer calls and emails promptly and effectively.
  • Resolved customer concerns and troubleshooting technical problems effectively.
  • Handled and resolved customer complaints in a professional manner.
  • Assisted customer with billing account inquiries and service related issues.
  • Maintained excellent customer service standards.

Education

N6 - Financial management - Greenview college (2023)

12 - Mafori Mphahlele High school (2019)

Skills

Customer Service Representative

Reviews

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