Khanyisa Ngubo

A proactive team player with excellent communication skills and a proven track record in achieving sales targets and delivering quality service. Committed to continuous learning and contributing positively to organizational goals through effective problem-solving and market engagement. Dynamic sales professional with a strong background in customer relations and sales support, adept at identifying client needs and providing tailored solutions to drive business growth.

Skilled in building long-term relationships and fostering trust to enhance customer loyalty and satisfaction.

General Sales Assistant at ANCHOR PHARMACY (2007-02 – 2010-10)

• Reported to pharmacy manager.
• Supported daily operations, ensuring smooth workflow and increasing overall productivity.
• Enhanced customer satisfaction with a timely response to inquiries, and resolving issues promptly. Helping patients and customers make informed decisions by clarifying original medications and generics.
• Responded to telephone, email, and in-person customer enquiries and orders for customers who require deliveries.
• Fostered a positive work environment through proactive problem-solving approaches.
• Creating opportunities to market more products on the floor.
• Assist the pharmacist in collecting prescribed medications for efficient and effective service delivery.

Financial Advisor at AVBOB (2011-04 – 2018-03)

• Build client base and expand all sales as per company required standards.
• Build customer relations and maintain solid relationships with clients.
• Keeping existing clients serviced and updated with new innovations.
• Maintaining Lead register and calender events up to date.
• Promoting financial products on open markets and stake holders events.
• Market visits/field worksite regular visits.
• Completing funeral claims to assist clients on their concerns.
• Creating more opportunities to expand worksites visits.

Team Leader-Sales Manager at Avbob (2018-04 – 2023-06)

• Recruitment of experienced financial advisors as per required sales force capacity to form a team.
• Nominate advisors for required product training sessions and learning and development seminars to acquire skills & competencies.
• Set engagements to make advisors familiar to relevant legislation and company standards and set sales targets.
• Identifying worksites and join alongside to help team to achieve goals to meet targets.
• Creating sales budget for a team for a specific period as per individual performance abilities and monitoring.
• Ensuring sales activities are aligned with company objectives.
• Ensuring that the company branding and dress code is embraced and company culture is adopted.
• Lead a positive energetic team that demonstrate the drive to succeed.
• Management and monitoring of non payment of premiums and setbacks.
• Keeping team up to date on cyber fraud and awareness and correspondences timeously.
• Keeping close collaborations with other departments to enhance chances of getting more relevant information to expand our business activities.
• Assisting on customer related matters, complaints and concerns.

Financial Advisor at KHANYISA NGUBO SANLAM SKY (2023-08 – Present)

• Build client base and expand all sales as per company required standards.
• Build customer relations and maintain solid relationships with clients.
• Keeping existing clients serviced and updated with new innovations.
• Maintaining Lead register and calender events up to date.
• Promoting financial products on open markets and stake holders events.
• Market visits/field worksite regular visits.
• Completing funeral claims to assist clients on their concerns.
• Creating more opportunities to expand worksites visits.
• Meeting targets and keeping competitive drive.

Matric in Grade 12 – Jalalmba Senior Secondary School (2003-12)