L'Mari Van Der Linde

Highly motivated, detail-oriented professional with strong experience in operations, administration, customer service, and team management. Driven by achieving goals, delivering results, and maintaining high standards of efficiency and professionalism in the workplace. Possess excellent organisational, communication, and problem-solving skills, enabling management of multiple responsibilities effectively while ensuring accuracy and attention to detail.

Work well both independently and as part of a team, adapting quickly to new challenges and changing environments. With experience in staff supervision, payroll administration, client invoicing, route planning, scheduling, and customer relations, committed to providing exceptional service and contributing positively to the success and growth of an organisation. Dedicated, reliable, and always eager to learn, improve processes, and help achieve business objectives.

Waitress - Get Together Coffee Shop

(2002-01 - 2005-06)

• Working in a busy coffee shop
• Learn to make various different types of coffee and other beverages
• Working as part of a team
• Learning about food hygiene
• Serving food and beverages to client
• Trained all staff members in conflict resolution and customer service

Branch Manager - Get Together Coffee Shop

(2005-07 - 2007-03)

• Open and Closing of the shop
• Responsible for managing a team of staff in the coffee shop
• Created employee time sheets and handled requests for time off
• Interviewing new staff meetings and determining their suitability
• Motive staff to work to their best ability and discover new skills
• Held regular staff meetings and briefings
• Liaised with customers and suppliers on a daily basis
• Responsible for ordering stock and stock control
• Maintaining the high standards of the coffee shop

Manager of Free State and NW Meter readings - Urban Consultants

(2009-11 - 2012-05)

• Admin
• Duties
• Payslips
• Tax Invoices
• Salaries
• Statements
• Layering
• Typing
• Switchboard
• Agenda and Minutes of Meetings
• Attending Weekly meetings
• Control over office equipment

Assistant Manager - 40 Weeks Maternity Wear

(2012-07 - 2013-04)

• Open and closing of shop
• Receiving of stock
• Sales Analysis
• Cashier
• Cash -up
• Daily Banking
• All admin
• Stock taking
• Management all aspects of the shop

Supervisor - Contempo Clothing

(2013-05 - 2015-05)

• Open and closing of shop
• Receiving of stock
• Sales Analysis
• Cashier
• Cash -up
• Daily Banking
• All admin
• Stock taking
• Management all aspects of the shop

Admin Clerk / Data Capture - Van Rensburg / Lancet

(2015-06 - 2019-03)

• Patient accounts
• Recon of accounts
• Patient queries
• Contact Medical aid
• Medi-Switch duties
• Fix all daily rejections on system
• Daily banking of all depos
• Daily Memo's
• Worked on all Estates accounts
• Worked on all Administration accounts
• Weekly feedback on statistics
• Switchboard
• Full training on daily banking and cashiering
• Full training on pre-logging
• File opening
• Accounts payments

Admin / Financial Manager - Batho Pele Butchery & Mini Market - Thaba Nchu

(2020-01 - 2022-12)

• All Admin
• Society payment, Invoices & Orders
• Tax Invoices
• Salaries and Payslips of staff
• Statements of all suppliers
• Layering
• Typing
• Petty Cash, Float handling
• Daily Banking, EFT's, Supplier Payments, Cash dropping
• Doing the Butchery's daily books
• Open and closing of shop
• Receiving of stock
• Sales Analysis
• Cashier
• Cash -up
• Stock taking
• Stock Buying
• Management all aspects of the shop

Admin Clark - Sasol Moshoeshoe, Sasol 1st Avenue Sasol Technikon

(2023-06 - 2024-12)

• Management of administrative functions
• Neat and correct daily handling of admin and filling
• Daily compliance with checklist and reports according to policy and procedures
• Handling all admin around shift transfer between day shift and night shift
• Update of fuel controls as well as comparison of daily sales and sales Analysis
• Daily correct closing and checking of cash by cashiers according to policy and procedures
• Daily handling and processing of petty cash transactions as well as advances
• Daily bank of money according to policy and procedures
• Checking correct handling of sales transactions according to policy and procedures
• Checking stock during delivery and unpacking boxes per delivery according to policy and procedures
• Immediate reporting of deviations according to instructions
• Continuous theft prevention
• Reading in items for orders as zero stock level occurs
• Daily correct settlement of stock receipts and price tags according to policy and procedures
• Continuous handling of internal orders according to mail route as approved by responsible staff member
• Continuous handling of claims according to policy and procedures
• Daily adjustments of price changes and item codes and bar codes
• Monthly stock take
• Management of timely payments as per agreement
• Checking of unprocessed invoices and claims by making corrections or referring to purchaser
• Marking and checking of final creditor reconciliation
• Daily checking of final pay advice and final approval
• Weekly & Monthly collection and handling of statements from suppliers with comparison of deliveries and invoices
• Handling, processing and follow-up of all credit notes with suppliers
• Ensure good relationship with suppliers
• Provide friendly and helpful customer service
• Personal handling and follow-up of every client inquiry/request
• Provide feedback to clients regarding enquiries
• Friendly and efficient handling of supplier visits
• Constantly keep product knowledge up to standard

Operations & Administration Manager - Busy Brooms Skoonmaakdienste

(2025-01 - 2026-05)

• Managed daily operations and administration of the business
• Supervised and managed cleaning staff on a daily basis
• Coordinated staff schedules, workloads, and client bookings
• Delegated duties and ensured work were completed to company standards
• Monitored staff performance, productivity, and attendance
• Provided guidance, support, and training to staff members
• Calculated employee working hours and prepared timesheets for payroll
• Assisted with payroll administration and payment preparation
• Managed monthly client invoicing and account

Grade 12 - Sand du Plessis High School (2006)