Leanne Ceerust

I am a dedicated and results-driven retail professional with over 20years of experience in store management and customer service.Proven track record in leading teams,achieving sales targets and ensuring high levels of customer satisfaction.Skilled in in inventory control,staff development and effective problem solving.Passionate about creating a positive and productive retail environment.

Assistant Store Manager - Cape union mart

(2023-01 - 2025-01)

• Responsible for All Risk Areas including stock receiving refunds and stock control.
• Sales driving and world class customer service at all times.
• Ensured compliance with health and safety regulations within store environment.

Store Manager - Mildays

(2016-01 - 2023-01)

• Oversaw whole store.
• Monitored Daily sales operations and stock levels.
• Stock receiving and efficient stocktake results.
• Managed cash handling procedures,banking,and compliance with finacial protocols.
• Organized promotional campaigns in order to help with sales.

Assistant Manager - Mr price Home

(2004-01 - 2015-01)

• Assisted the Store Manager in the execution of daily operational tasks and strategic planning.
• Provided leadership and support to the sales team,ensuring exeptional customer service standards were upheld.
• Contributed to achieving store profitability by driving sales and monitoring key performance indicators.(KPIs)
• Supervised Floor operstions,including staff scheduling,stock management and visual merchandising.
• Assisted with stocktake preparations.
• Handled escalated customer issues and ensured quick reslotution to maintain customer loyalty.

Matric (1999-01 - 2002-01)