Lebogang Maubane

Detail-driven KYC and compliance professional with hands-on experience across client onboarding, CDD/EDD, remediation and PEP/adverse media screening within the banking sector. Skilled in applying a Risk-Based Approach to client reviews, interpreting FICA and AML requirements, and working cross-functionally with relationship bankers and compliance teams to keep client records audit-ready. An optimistic, adaptable individual who works well in a team, learns quickly and is committed to strengthening KYC quality and regulatory compliance.

Junior KYC Specialist - Absa - Eastern Cape, South Africa

(2022-01)

• Comply with Regulatory Risk, Compliance and Governance requirements
• Onboard applications to ensure compliance
• Follow-up with relationship bankers to ensure that all the clients with 90 days dispensation are remediated within the set timelines to avoid restrictive control
• Responsible for all remediation projects including SME, HRR & HRR BOW, PEP
• Perform gap analysis and transactional analysis for all clients 90 days prior to remediation date
• Work with frontline colleagues to implement the relevant client contact strategy for the regions (e.g. via e-mail/SMS/Visitation/Telephone etc.)
• Perform client reviews on anniversary refresh as per RBA (Risk Based Approach) – High, Annually; Medium 3yrs, and Low 5yrs
• Update all relevant systems to ensure clients are fully remediated
• Share best practices and specialist knowledge with the team to improve service delivery
• Create supportive relationships with colleagues and create a sense of team spirit
• Keep abreast of relevant training to the role including own regulatory training completion by due date
• Maintain and continuously look for opportunities to further develop skills and knowledge base
• Build a sound understanding of Relationship Banking knowledge

Administrator & Project Manager - Holistic Synergy (NPO) - City of Ekurhuleni, South Africa

(2017-10 - 2021-12)

• Created and managed projects based on social needs/crises
• Administrated meetings with stakeholders
• Liaised project budgets with board committee members
• Administrated monthly reports of the organisation

KYC Administrator - FNB Securities - Sandton, South Africa

(2016-08 - 2017-08)

• Managed all admin for CLO's, Relationship Manager's and Dealers
• Checked FICA documents
• Uploaded mandates and FICA documents and sent them to central admin for further processing
• Continuously engaged clients regarding the required remediation information/documents
• Sourced and processed client information
• Liaised with relationship managers, intermediaries, and clients
• Collated client information into files to ensure clients were KYC compliant
• Prepared customer files for quality assurance
• Attended to administrative queries and requests
• Followed up on outstanding documents from clients
• Evaluated the customer's risk portfolio and/or probability to be laundering or be involved in terrorist activities
• Reviewed the customer and related parties against the World Check and Google list and report positive matches and all PEP /PIP statuses to the EDD Support Officer
• Ensured that all clients' records are optimally managed

Digital Banking Services Technical Consultant & Stand-in SME - Absa - Auckland Park, South Africa

(2013-01 - 2015-12)

Sales Consultant - Nedbank NCC - Braamfontein, South Africa

(2011-09 - 2012-12)

Client Services Consultant - Ster-kinekor Ticketline - Marlboro, South Africa

(2007-06 - 2008-05)

Internet Banking Call Centre Consultant - Standard Bank - Simmons Street, South Africa

(2007-01 - 2007-06)

Flexible Staffing Administrator - Edcon - Johannesburg, South Africa

(2004-11 - 2005-01)

Senior Certificate - Good Hope High School (2002)

BA - Motion Picture Medium - AFDA (2004-02 - 2006-11)

RE Level 5 - Milpark Business School (2012)