Lindiwe Mlangeni

I am a dedicated and detail-oriented Public Management graduate with strong experience in administration, customer service, and public service support. I am skilled in records data capturing and records management, scheduling, report preparation, and stakeholder engagement. Known for excellent communication, honesty, analytical thinking, conflict and problem-solving skills, with the ability to work effectively under pressure while delivering accurate results and meeting deadlines.

Passionate about contributing to organizational efficiency and community service excellence

Administrator - Economic Development

(2022-01 - 2022-12)

• Administered and monitored staff timesheets and attendance records.
• Scheduled, coordinated, and chaired meetings with relevant stakeholders.
• Compiled, proofread, and distributed weekly and monthly reports.
• Gathered, stored, and updated customer and organizational information.
• Maintained filing systems to ensure quick access to records.
• Assisted management with administrative and operational support functions.

Intern - Nigel License Department

(2020-01 - 2021-02)

• Directed the public to the relevant officials for assistance.
• Assisted applicants with learner's and driver's license applications.
• Managed the filing, tracking, and retrieval of driver's license cards.
• Addressed public queries and resolved administrative issues.
• Handled processing and issuance of learner's and driver's licenses.
• Took accurate minutes during official meetings and workshops.

Administrative Intern - Duduza Customer Care Centre

(2018-01 - 2019-01)

• Greeted and assisted visitors in a professional and courteous manner.
• Ordered and monitored stationery and office consumables (asset management)
• Typed and issued proof of residence documents for community members.
• Planned and organized daily administrative and clerical tasks.
• Managed filing systems and ensured confidentiality of records.
• Screened telephone calls, scheduled meetings, arranged venues, and took minutes, including for virtual meetings

Bachelor of Technology - Public Management - Tshwane University of Technology (2021)

National Diploma - Local Government Management - Tshwane University of Technology (2018)

Grade 12 / National Senior Certificate - Eureka High School (2012)